Exception Thrown When Trying to Load Product File

(Doc ID 2367144.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Health Insurance Claims Adjudication - Version and later
Information in this document applies to any platform.


When importing a product file to Claims from Product Definition, the file is not getting loaded in the inbound data sets page. The file  is about 2.7GB and not progressing and shows a "Success(0)" message in the UI on the File Imports tab, which means its not getting loaded to environment.  This is working for other files; just this file is having issues.

2018-02-27 15:17:52,355 [ Thread-55231 ] ERROR org.springframework.batch.core.step.AbstractStep - Encountered an error executing step transactionSourceStep in job CLA_PRODUCTS_I
org.springframework.batch.core.step.skip.NonSkippableReadException: Non-skippable exception during read
  at org.springframework.batch.core.step.item.FaultTolerantChunkProvider.read(FaultTolerantChunkProvider.java:105)
  at org.springframework.batch.core.step.item.SimpleChunkProvider$1.doInIteration(SimpleChunkProvider.java:116)
  at org.springframework.batch.repeat.support.RepeatTemplate.getNextResult(RepeatTemplate.java:374)
  at org.springframework.batch.repeat.support.RepeatTemplate.executeInternal(RepeatTemplate.java:215)
  at java.lang.Thread.run(Thread.java:745)
Caused by: com.oracle.healthinsurance.support.batch.exception.OhiStaxReaderException: null
  at com.oracle.healthinsurance.support.batch.common.OhiStaxReader.doRead(OhiStaxReader.java:77)
  at com.oracle.healthinsurance.common.interaction.batch.TransactionSourceItemReader.doRead(TransactionSourceItemReader.java:30)
  at com.oracle.healthinsurance.common.interaction.batch.TransactionSourceItemReader.doRead(TransactionSourceItemReader.java:14)

The business impact is that this file can't be loaded to move up the chain to production.




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