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Incorrect Behavior Of Discounts When It is Backdate Activated and Then Deactivated (Doc ID 2367207.1)

Last updated on MARCH 15, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.16.0 and later
Information in this document applies to any platform.

Symptoms

Subscription Management shows incorrect behavior of discounts (dates) when one deactivates offer (which was backdate activated).

STEPS TO REPRODUCE:

  1. create prod p1 = /service/ip , session event , 1$/min , create deal with name 'deal_prod'
  2. create disc d1 = /service/ip , session event , 10% OFF for example ( not relevant ), d1->Detailed Discount Info->chose 'Full Discount' in all options
  3. create deal deal_disc with d1.
  4. PVT 2017-09-19, Create account (BDOM=21), create service , back dated 20 June. [PCM_OP_CUST_COMMIT_CUSTOMER + PCM_OP_CUST_MODIFY_CUSTOMER] [BDOM = Billing Day of Month]
  5. PVT 2017-09-19, purchase  deal_prod (back dated activation from 2017-06-21 ). [PCM_OP_SUBSCRIPTION_PURCHASE_DEAL]
  6. PVT 2017-09-19, Change BDOM from 21 to 24. [PCM_OP_CUST_SET_BILLINFO]
  7. PVT 2017-09-22, Billing using pin_bill_accts
  8. PVT 2017-09-22, Change BDOM from 24 to 26. [PCM_OP_CUST_SET_BILLINFO]
  9. PVT 2017-09-22, Billing  using pin_bill_accts
  10. PVT 2017-09-25, purchase deal_disc back dated activation from 2017-06-21 [PCM_OP_SUBSCRIPTION_PURCHASE_DEAL]
  11. PVT 2017-09-25, deactivation of discount d1 back dated to 2017-07-21. [PCM_OP_SUBSCRIPTION_SET_DISCOUNTINFO]
    Here the problem is that the dates of discount , PIN_FLD_USAGE/CYCLE/PURCHASE_START_T, PIN_FLD_USAGE/CYCLE/PURCHASE_END_T
    (2017-05-24 to 2017-07-24) are different than the dates of activation and deactivation (2017-06-21 to 2017-07-21).

EXPECTED BEHAVIOR:

Dates of discount PIN_FLD_USAGE/CYCLE/PURCHASE_START_T, PIN_FLD_USAGE/CYCLE/PURCHASE_END_T (2017-05-24 TO 2017-07-24) should be same as dates of activation and deactivation (2017-06-21 TO 2017-07-21).


Changes

There are no recorded changes in the account, environment or product that could trigger the issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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