Pxrptuser Is Missing From the Drop Down When Selecting the "Use Existing User" Option During an Upgrade From Version 7 or Prior.
(Doc ID 2367242.1)
Last updated on MARCH 22, 2022
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 17.7 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
There is no reporting database user (pxrptuser) in the drop down in dbsetup for SQL Server
EXPECTED BEHAVIOR
The user, pxrptuser, should be available for selection
STEPS
The issue can be reproduced at will with the following steps:
1. Run dbsetup.bat
2. Get to the screen where you select database users
3. See there is nothing in the drop down for pxrptuser, and the next button is greyed out
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot upgrade the database.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |