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Pxrptuser Is Missing From The Drop Down When Selecting 'use Existing User' Option Upgrading from Version 7 (Doc ID 2367242.1)

Last updated on MARCH 01, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.7 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

There is no reporting database user (pxrptuser) in the drop down in dbsetup for SQL Server

EXPECTED BEHAVIOR

The user, pxrptuser, should be available for selection

STEPS

The issue can be reproduced at will with the following steps:
1. Run dbsetup.bat
2. Get to the screen where you select database users
3. See there is nothing in the drop down for pxrptuser, and the next button is greyed out

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot upgrade the database.

Changes

 

Cause

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