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Non-Conformance Report Does Not Promote To Complete Status ERROR: Unable To Save Your Changes. You Have One Error (Doc ID 2367284.1)

Last updated on MARCH 19, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.3.0.3 and later
Information in this document applies to any platform.

Symptoms

Non-Conformance Report (NCR) does not promote to complete status.

NCR has 941 Affected Items.

ERROR in Java Client
EJB Exception: ; nested exception is: java.lang.NullPointerException

ERROR in Web Client
Unable to save your changes. You have one error

STEPS
The issue can be reproduced at will with the following steps:
1. Login to Web Client
2. Create NCR Non-Conformance Report Change and added Workflow
3. Add 941 Affected Items to the Affected Items Tab
4. Submit Workflow
5. Auto-Promote does not Promote to Complete Status

Changes

Increase of Affected Items.

Cause

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