Users Unable to Associate a Split Child Record for PSR Order as Parent in Service Request Hierarchy

(Doc ID 2367338.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Goal

QUESTION

Why users are not able to assign a child record of a split PSR order as the parent in a service request hierarchy ?

Solution

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