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Future Dated Order Not Starting As Expected (Doc ID 2367347.1)

Last updated on MARCH 03, 2019

Applies to:

Oracle Communications Order and Service Management - Version and later
Information in this document applies to any platform.


Problem Summary
Future dated order not starting at 12.00 AM in COM

Problem Description
1. Submit a Future dated order in Siebel with Due date as Aug 17, 12.00 AM
2. Order is in "waiting" state in COM and will not start until the date and time is met.

Expected result - Order should start in COM at Aug 17, 12.00 AM

Actual result - Order will remain in "waiting" state forever.

There are no logs generated in the server logs (.log, *.out & diagnostic log)




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