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Future Dated Order Not Starting As Expected (Doc ID 2367347.1)

Last updated on DECEMBER 04, 2023

Applies to:

Oracle Communications Order and Service Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Problem Summary
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Future dated order not starting at 12.00 AM in COM

Problem Description
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1. Submit a Future dated order in Siebel with Due date as Aug 17, 12.00 AM
2. Order is in "waiting" state in COM and will not start until the date and time is met.

Expected result - Order should start in COM at Aug 17, 12.00 AM

Actual result - Order will remain in "waiting" state forever.

There are no logs generated in the server logs (.log, *.out & diagnostic log)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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