Asset Locations Do Not Show Assets That Are Attached To That Location

(Doc ID 2367530.1)

Last updated on MARCH 13, 2018

Applies to:

Oracle Utilities Work and Asset Management Enterprise Edition - Version 2.2.0.0.0 and later
Information in this document applies to any platform.

Goal

Asset Locations do not show assets that are attached to that Location

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Step 1. Go to Asset Management > Asset > Search
Step 2. Search for the asset needed
Step 3. Confirm asset is in service and on a location
Step 4. In the Asset Disposition Detail Zone – Click the Location
Step 5. In the Currently Installed Assets view assets - sometimes the assets do not appear
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms