Issue With Payment Application On Invoice Level When There Are On-account Credits

(Doc ID 2367614.1)

Last updated on MARCH 02, 2018

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Goal

When a user tries to make a payment to an open invoice and if the account has open credit notes on it,  then the program automatically links all the open on account adjustments to the invoice and applies the payment for the remaining balance and creates a new line with the payment amount equivalent to credit amount.

For example:

Account ABC, Adj 1 -100$, Adj 2 -200$, Invoice1 500$

When user tries to make a payment of 500$ on the above invoice, it will create two payment lines on a payment event

Payment 1: 200$ (500-(100+200)) match type(Bill ID) = Match Value (Invoice 1)
Payment 2: 300$ (200+100) match type(Bill ID) = Match Value (Invoice 1)

Is it possible to keep the adjustment on on account level itself, and not have it matched to the invoice?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms