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System Discount on Cycle Arrear Throws Billing Errors: PIN_ERR_NOT_FOUND (Doc ID 2368114.1)

Last updated on JUNE 29, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On Oracle Communications Billing and Revenue Management(BRM), version,


When there is some cycle arrear charge and a system discount is configured to apply discount on that arrear charge, billing throws PIN_ERR_NOT_FOUND.

This issue is seen after performing the upgrade from existing 7.4PS21 to 7.5PS18 and running billing, it fails with the following error:

Steps to reproduce:

The steps for reproducing the error:
1.Create a Cycle Arrear deal Product with charge
2.Create a system discount with Cycle Arrear usage mapping and ensure the discount is eligible for entire Cycle Arrear charge
3.Purchase the Cycle Arrear deal product for an account
4.Move PVT and run billing




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