Navigation From PolicyRole -> Client -> Policy Is Not Working As Expected

(Doc ID 2368251.1)

Last updated on MARCH 01, 2018

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.0.2.10 and later
Information in this document applies to any platform.

Symptoms

On : 11.0.2.10 version, General

ACTUAL BEHAVIOR
---------------
If a user navigates to the Client Screen from the Policy Role Screen and then clicks on the Policy link, they are returned to the Policy Screen and not the Policy Role Screen.

EXPECTED BEHAVIOR
-----------------------
After navigating from Policy Role to Client, clicking on the Policy link should return the user to the Policy Role screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Policy.
2. Go to Roles tab.
3. Select the role and choose Go To Client.
4. After the Client screen opens, click on the top option in the left nav, "Policy."
5. Notice that the Policy Screen is displayed and not the Policy Role screen.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, System does not function as expected.

Changes

 

Cause

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