Users Are Not Able To See Any Worksheets After The Clone

(Doc ID 2368515.1)

Last updated on MARCH 02, 2018

Applies to:

Oracle Demantra Demand Management - Version 12.2.6.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6.1 version, CWB

When attempting to log into Demantra Anywhere or Demantra Local Application , it logs in, the screen will be stuck for some time and after 1-2 minutes sessionExpired.jsp page shows up and
the following error occurs.

ERROR
-----------------------
"You have attempted to access a page for which you are not authorized"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Collaborator Workbench page
2. Input the user and password
3. No worksheet shows up and an error message shows is displayed .

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the worksheets.

Changes

 

Cause

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