Override Errors Not Working As Expected Post Activity Save

(Doc ID 2368573.1)

Last updated on MARCH 02, 2018

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.0.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 11.0.2.4 version, Activity

ACTUAL BEHAVIOR
---------------

Override errors not working as expected post activity save. If a user tries to processes an activity, receives an error, overrides it, decides to not override it when the user processes the activity it will be successfully processed. We would expected that when an error is not overridden that the activity would not process.

EXPECTED BEHAVIOR
-----------------------
 We would expected that when an error is not overridden that the activity would not process.

STEPS
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The issue can be reproduced at will with the following steps:
1) Create an activity that has override-able errors
2) Process the activity such that one of the errors are triggered
3) Click the checkbox to over ride the error
4) Press Ok, to save activity
5) Once activity has been successfully been modified uncheck the override box
6) Once activity has been successfully modified is displayed process the activity (Checkbox should be unchecked)
7) Notice that activity will process even though the override checkbox was unchecked
8) Open the Errors/Warnings tab and notice box is checked even though it was successfully unchecked in step 5/6


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, If a user realize they cannot or should not override the error the activity should not be able to be processed due to the error not being overridden.

Changes

 

Cause

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