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Data Intake Fails (Doc ID 2368686.1)

Last updated on JUNE 01, 2020

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.30 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.30 version, General

ACTUAL BEHAVIOR
---------------
Data Intake pre-processing fails with error message. Same Data Intake XML works in CycleWeb-weblogic.war 10.2.0.29 and 10.2.0.29e.

EXPECTED BEHAVIOR
-----------------------
 It should process successfully


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run data intake client and select valid Intake XML file. Process the file. Look at the Group Customer that has the Data Intake results. Go to the Record detail. See the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Enrollment process is unusable.

Cause

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In this Document
Symptoms
Cause
Solution
References


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