Automatch Batch is Not Updating the MATCH USER Column After Matching

(Doc ID 2369152.1)

Last updated on MARCH 08, 2018

Applies to:

Oracle Retail Invoice Matching - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Automatch is not updating the MATCH ID column after matching and it is coming as ANONYMOUS instead of BATCH USER ID .

Steps to Recreate:
1. Create a Purchase Order (PO).
2. Receive the PO fully.
3. Create an invoice which is an exact match to receipt.
4. Run automatch batch and notice that invoice will be in Matched (MTCH) status.
5. Search for invoice in UI and notice that MATCH USER is displayed as ANONYMOUS instead of BATCH USER ID.

Changes

 

Cause

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