Unexpected Behavior When Saving My Preferences On Firefox Browser.

(Doc ID 2369181.1)

Last updated on MARCH 08, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When using Firefox browser & Saving the changes made on the 'My Preferences' screen, the browser throws a prompt confirming page redirection indicating 'data entered may not be saved'. But, eventually changes are getting saved. This intermediate message is misleading.

EXPECTED BEHAVIOR
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There will no such message 'data entered may not be saved' prompted once the changes are saved.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to P6 EPPM Web through Firefox, My preferences.
2. From 'View' tab, Select 'Resources' from Start Page.
3. When click save button, it prompts, "This page is asking you to confirm that you want to leave - data you have entered may not be saved."
4. Click 'Stay on Page', it prompts, "You have unsaved changes."
5. Then re-select Projects from Start Page.
6. When click Save button, it prompts, "This page is asking you to confirm that you want to leave - data you have entered may not be saved."
7. Click 'Leave Page', Leave page does not take back to the page they were on.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, this intermediate message is misleading.

Cause

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