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DIVArchive: DFM Not Processing Files From Specific Location (Doc ID 2369914.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle DIVArchive - Version 6.5 to 7.6 [Release 6.5 to 7.6]
Information in this document applies to any platform.

Symptoms

When trying to archive using  DFM (Drop Folder Monitor),  the bellow error can be found in dfm_DIVArchiveDFM_trace.log:

ERROR
-----------------------

ERROR [Thread-1,] FileMonitorThread: Folder \\<IP address>\xxx is not accessible now. Please check DFM configuration.

 

Also, when trying to test the connection to \\<IP address>\xxx from one of the Actors with the credentials that are used in the DFM Service logon the connection is returning: "unknown user name or bad password".

Cause

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In this Document
Symptoms
Cause
Solution
References


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