My Oracle Support Banner

Activity Time Window (ATW) Does Not Get Correctly Adjusted When Spanned Completely By An Override Time Window (OTW) (Doc ID 2370731.1)

Last updated on MARCH 12, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.0 to 2.3.0.2.0 [Release 2.2 to 2.3]
Information in this document applies to any platform.

Symptoms

 On : 2.2.0.3.13 version, Mobile Communications Platform

Override time window not working

Override time window was created at 5:43 AM from 12:00AM to 11:55PM. But the orders were still getting dispatched.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.