DIVArchive: Actor Cannot Provide This Service: No Available Actor To DR For Transcode Archive

(Doc ID 2370896.1)

Last updated on MARCH 12, 2018

Applies to:

Oracle DIVArchive - Version 7.3.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to transcode an archived object, the following error occurs:

ERROR
-----------------------
Actor cannot provide this service: No available actor to DR for Transcode Archive.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From DIVA Control GUI, start a transcode request for an archived object.
2. See the above error inside the request.

Cause

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