Not Possible To Validate NF in NFe 4.00 format Due To Missing GTIN Information

(Doc ID 2371060.1)

Last updated on MARCH 12, 2018

Applies to:

Oracle Retail Fiscal Management - Version 14.1.3.1 and later
Information in this document applies to any platform.

Symptoms

When an item has no GTIN information, it is not possible to validate the NF in NFe 4.00 format as it gets rejected with following error:

"Rejeição: GTIN (cEAN) sem informação. [nItem: 1]"

According to NT of NFe 4.00, GTIN information is mandatory. However as not all items has this information, for items without item GTIN information, it is necessary to send "SEM GTIN" in tags "cEAN" and "cEANTrib".

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms