Oracle DIVAdirector: Operation Status Page In Diva Director State Tab Is Showing Unknown.

(Doc ID 2371143.1)

Last updated on MARCH 14, 2018

Applies to:

Oracle DIVAdirector - Version 5.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
On Asset/Operation status page in diva director the state tab is showing unknown.


EXPECTED BEHAVIOR
-----------------------
Operation status page should be updating with current and past request status normally.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Open DIVAdirector Webpage
2.Relocate to Operations page, Check status of requests in status page, note tab showing unknown state

Changes

 

Cause

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