When Selecting Customize for a Global Search, the Popup Window Never Loads

(Doc ID 2371704.1)

Last updated on MARCH 12, 2018

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version 6.2.2.0 to 6.2.2.0 [Release 6.2.0]
Information in this document applies to any platform.

Symptoms

Attempting to customize the search in Global Search. After clicking the customize button, the pop up window will loading forever.
User is unable to customize his search in Global Search.


WHAT WORKS:
Global search works fine. There is just an issue with customization.


In the log files of the server is following entry:
Exception: System.Web.HttpException (0x80004005): Request timed out.


STEPS TO REPRODUCE:

1. Go to Global Search screen.
2. Select Customize button.

Changes

 

Cause

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