Billing Care Throws Generic Errors

(Doc ID 2371900.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On all versions of the Billing Care User Interface (BCUI), an issue can occur where error messages thrown by Billing and Revenue Management (BRM) are lost between BRM and BCUI resulting in a generic popup:

The system is unable to complete the task. Contact your supervisor.

It is possible to see the full alarm in the Connection Manager (CM) log file.


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