Inconsistent Behavior on PS19 Regarding Discount End Dates on Cancellation
(Doc ID 2372031.1)
Last updated on JULY 22, 2022
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and laterInformation in this document applies to any platform.
Symptoms
On Oracle Communications Billing and Revenue Management (BRM) version 7.5.0.19.0, Account Migration Manager, in the following scenario:
- Feb 1, Create account
- Feb 1, Purchase a discount only deal valid for X months starting in the next DOM
- Mar 1, Account enters collection on the DOM
- Mar 16, Account is in-activated (as per collections logic)
- If the discount was for 3 months or more :
=> the discount end date becomes Mar 1
Some pertinent logs:
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |