LDAP User Without Email Information Fails to Login to Agile

(Doc ID 2372180.1)

Last updated on MARCH 11, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

There is one LDAP user being sync without email address information, and the user is not able to login into the web client though user status is active

Expected Behavior

LDAP user to be sync with email address information, and the user is can login into the web client

Steps

The issue can be reproduced at will with the following steps:

  1. Login to Web Client as problem LDAP user
  2. User fails to login

Changes

 

Cause

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