Event Code: C'THN-3670-F (Control 'chwTop' Has No Parent Window) Error in P6 Professional

(Doc ID 2372294.1)

Last updated on APRIL 03, 2018

Applies to:

Primavera P6 Professional Project Management - Version 8.4.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.4.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.4.0.0 and later
Information in this document applies to any platform.

Symptoms

Error performing various P6 Professional tasks:

ERROR
*****************************************************
* EXCEPTION REPORT *
*****************************************************

Executable: PM.exe
Application: Primavera P6 Professional 17
Event Code: C'THN-3670-F
Message:
Control 'chwTop' has no parent window
Context:

1: TDevxMainForm.actProjectBaselineMaintainExecute
2: TDevxMainForm.BeforeFormShow
3: TfrmEPS.mnuOpenProjectClick
4: TCFormManager.SetToolbar
5: TDevxMainForm.BeforeFormShow
6: TfrmLogin.FormCreate
7:
8:
9:
10:
Detail:
Type: EInvalidOperation
Object Type: TDevxMainForm

STEPS
The issue can be reproduced at will with the following steps:

  1. Log into P6 Professional
  2. Try one of the following steps:
    1. Refreshing the data using ‘file’ tab.
    2. Assigning baseline to the Project ‘Convert another project to a new baseline of the current project’.
    3. Updating the activities using ‘update progress’ tab.
  3. Notice the error

Cause

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