Ideas Page Is Taking Time To Load in Internet Explorer
(Doc ID 2372448.1)
Last updated on FEBRUARY 03, 2019
Instantis EnterpriseTrack - Version 17.2 and later
Instantis EnterpriseTrack Cloud Service - Version 17.2 to 18.4 [Release 17.2 to 18.4]
Information in this document applies to any platform.
When attempting to access the Idea page, the following error occurs.
Server is not responding.
- Log into Instantis as User with Permissions to Create an Idea
- Navigate to the Idea Listing page
- Click the Create button
- Page freezes
- The following error message is displayed at bottom of the page: "<> is not responding."
NOTE: This could impact the Proposal or Project page as well and is fully dependent on the configuration for the environment.
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