Error "Falied Retrieving Application Information From Weblogic Server: Not Able To Connect To Admin" When Running EPPM Patch Utility

(Doc ID 2372536.1)

Last updated on APRIL 04, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.1.0 to 17.12.2.0 [Release 17.12]
Information in this document applies to any platform.

Symptoms

When attempting to apply patch set 17.12.1.0, using the EPPM Patch Utility, the following error occurs:

ERROR

Error "Falied Retrieving Application Information From Weblogic Server: Not able to connect to Admin "

Connecting to t3://localhost:7001 with userid weblogic ...
This Exception occurred at <TIMESTAMP>.
javax.naming.AuthenticationException: User failed to be authenticated. [Root exception is java.lang.SecurityException: User failed to be authenticated.]
Error while connecting to Admin Server - t3://localhost:7001


STEPS

The issue can be reproduced at will with the following steps:
1. Launch the patch utility.
2. Enter P6 EPPM and WebLogic connection details.
3. Observe the reported error occurs.


Changes

 

Cause

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