Getting Error: "Failed to update files # Error adding rows to Files table: # at com.xplm.agile93.cax.handlers.AsynchronHandler.consolidateHelperParts"

(Doc ID 2372590.1)

Last updated on MARCH 12, 2018

Applies to:

Oracle Agile PLM MCAD Connector - Version 3.6 and later
Information in this document applies to any platform.

Symptoms

When trying to save a drawing to Agile, MCAD 3.6 returns the error:

Failed to update files # Error adding rows to Files table: # at com.xplm.agile93.cax.handlers.AsynchronHandler.consolidateHelperParts(AsynchronHandler.java:2410).

This happens on all drawing saves. It does not happen with parts or assemblies.

Steps to reproduce:

  1. Try to save a drawing to Agile from MCAD.
  2. Notice the error.

Cause

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