My Oracle Support Banner

Adjustment Freeze Option Is "frozen" As Disabled (Doc ID 2372889.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Goal

**Any examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing

Installation Option - Bill Segment Freeze Option: Freeze At Bill Completion
Adjustment Type - Adjustment Freeze Option: Freeze At Will

Steps to recreate
1. Go to Admin - A - Adjustment Type +
2. Set Adjustment Freeze Option to 'Freeze at Bill Completion'

Actual result:
Adjustment Freeze Option is disabled. User cannot update this field.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.