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'Invalid request / Error while processing request' on Financial Services Application Link After OFSAA Struts Upgrade (Doc ID 2373173.1)

Last updated on MARCH 17, 2018

Applies to:

Oracle Financial Services Funds Transfer Pricing - Version 6.1.1.1 and later
Oracle Financial Services Profitability Management - Version 6.1.1.1 and later
Oracle Financial Services Asset Liability Management - Version 6.1.1.1 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

For Oracle Financial Services Funds Transfer Pricing (FTP), Profitability Management (PFT), or Asset Liability Management (ALM) 6.1.1.1, after installing the Struts compatibility patches (see <Document 2249725.1> and <Document 2247224.1>), when attempting to open the "Financial Services Applications" link, the following error occurs:

Invalid request / Error while processing request

The following error appears in the Websphere SystemOut.log:

[1/19/18 9:52:52:768 CST] 00000021 webapp E com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet Error]-[/fsapps/common/FSHome.jsp]: java.lang.NoSuchMethodError: com/opensymphony/xwork2/config/ConfigurationManager.addContainerProvider(Lcom/opensymphony/xwork2/config/ContainerProvider;)V
       at org.apache.struts2.dispatcher.Dispatcher.init_FileManager(Dispatcher.java:350)
       at org.apache.struts2.dispatcher.Dispatcher.init(Dispatcher.java:482)
       at org.apache.struts2.dispatcher.FilterDispatcher.init(FilterDispatcher.java:193)
       at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.init(FilterInstanceWrapper.java:142)
       at com.ibm.ws.webcontainer.filter.WebAppFilterManager._loadFilter(WebAppFilterManager.java:548)
       at com.ibm.ws.webcontainer.filter.WebAppFilterManager.loadFilter(WebAppFilterManager.java:462)
       at com.ibm.ws.webcontainer.filter.WebAppFilterManager.getFilterInstanceWrapper(WebAppFilterManager.java:319)
       at com.ibm.ws.webcontainer.filter.WebAppFilterManager.getFilterChain(WebAppFilterManager.java:379)
       at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:860)
       at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:965)
       at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:508)
       at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181)

       etc.

As a result, users cannot access screens in PFT, FTP, and ALM.

Cause

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