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Error "java.lang.Exception: Can't connect to the VueServer : http://server_name:8080/Filemgr/VueServlet" when AutoVue is Installed on Different Server than File Manager (Doc ID 2373531.1)

Last updated on MARCH 14, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.3.5.0 and later
Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.1 and later
Information in this document applies to any platform.

Symptoms

 When viewing the File Manager Configuration page the Vuelink link is in failed status and shows the error

ERROR:

java.lang.Exception: Can't connect to the VueServer : http://server.domain.local:8080/Filemgr/VueServlet
at com.agile.webfs.admin.FileManager.testConnection(FileManager.java:445)
at com.agile.webfs.admin.FileManager.checkViewerConnection(FileManager.java:246)
at com.agile.webfs.admin.FileManager.checkServerConfiguration(FileManager.java:146)
at com.agile.webfs.admin.FileManager.CheckFMConfiguration(FileManager.java:110)
at com.agile.webfs.admin.FileManager.handleRequest(FileManager.java:101)
at com.agile.webfs.admin.FileManager.doGet(FileManager.java:91)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:622)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:142)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:617)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:518)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1091)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:668)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1521)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1478)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)

 

FACTs:

- AutoVue server started successfully

- AutoVue server is on a different server than File Manager

 

Cause

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In this Document
Symptoms
Cause
Solution


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