My Oracle Support Banner

Install of 7.3.5 Failed With JVM Exception (Doc ID 2373726.1)

Last updated on APRIL 01, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms

Installation of a demonstration environment fails with the following JVM exception when trying to import projects:

# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x00007f4da435e01f, pid=26746, tid=0x00007f4da4ecc700
#
# JRE version: Java(TM) SE Runtime Environment (8.0_144-b01) (build 1.8.0_144-b01)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.144-b01 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# C [libc.so.6+0x9001f] __rawmemchr_sse2+0x1f



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.