The Web User is Not Able to Access the InfoCenter Due to "com.inquira.services.ldapservices.InquiraAuthenticator" Error

(Doc ID 2374069.1)

Last updated on MARCH 16, 2018

Applies to:

Oracle Knowledge - Version 8.4.7 and later
Information in this document applies to any platform.

Symptoms

On : 8.4.7 version, InfoCenter Web Application

Web user is not able to view the content in InfoCenter.

Only one user whose emailid is ending with "cpi.solution" domain is not able to see the content in InfoCenter.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms