Training Switch Plans Can Get Stuck In Loop When Error Dialog Displayed

(Doc ID 2374119.1)

Last updated on MARCH 15, 2018

Applies to:

Oracle Network Management for Utilities - DMS - Version 2.3.0.1.0 and later
Oracle Utilities Network Management System - Version 2.3.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.1.0 version, Web Switching

The training switch plans can get stuck in loop when error dialog displayed
When executing a training switch plan, it can get stuck in a loop when an error dialog is displayed.

Steps to recreate the problem
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a training plan that opens and closes a device.
2. Create a new training plan from the original one so that you can execute it. Make sure record is off.
3. In the viewer place a hold tag on a device.
4. Select button on the training plan, to execute the entire scenario.
5. You will get an error indicating that you cannot perform the operation when a tag is present.
6. Select OK and the error dialog will display again. It will continue to display without allowing the user to stop the plan from executing.

Cause

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