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RSM Does Not Allow a User That Has Approve and Edit Permissions to Add Administrator Role (Doc ID 2374340.1)

Last updated on MAY 06, 2021

Applies to:

Oracle Retail Price Management - Version 13.2.8 and later
Information in this document applies to any platform.


Getting error when login to Oracle Retail Security Manager (RSM) to add the Administrator User role to an existing user who has the Approve and Edit permissions.


"Caused by: com.retek.platform.exception.RetekUnknownSystemException: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: Cannot change role on UserRole once it is set. [, params=com.retek.platform.service.ClientContextjava.util.HashSet]
  exception id: 1520367772134"

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Find a user who has Approve and Edit permissions.
2. Attempt to login RSM with the above use and add Administrator User Role.
3. Notice the error.




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