RSM Does Not Allow a User That Has Approve and Edit Permissions to Add Administrator Role (Doc ID 2374340.1)

Last updated on MAY 06, 2021

Applies to:

Symptoms

Getting error when login to Oracle Retail Security Manager (RSM) to add the Administrator User role to an existing user who has the Approve and Edit permissions.


Error
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"Caused by: com.retek.platform.exception.RetekUnknownSystemException: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: Cannot change role on UserRole once it is set. [method=com.retek.rsm.app.security.service.SecurityAdminService.saveUserRoles, params=com.retek.platform.service.ClientContextjava.util.HashSet]
  exception id: 1520367772134"



Steps to Reproduce
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The issue can be reproduced at will with the following steps:
1. Find a user who has Approve and Edit permissions.
2. Attempt to login RSM with the above use and add Administrator User Role.
3. Notice the error.

Changes

Cause

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