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OHMPI Comparison Screen Confused After Viewing History (Doc ID 2374432.1)

Last updated on APRIL 01, 2019

Applies to:

Oracle Healthcare Master Person Index - Version 4.0.2.1 and later
Information in this document applies to any platform.

Symptoms


When trying to compare two or more EUIDs, such as with potential duplicates, the screens gets confusing after viewing the sources and then history of a record, with information from Source system record previous displays being left behind. In some situations, it can look like a source system record for one EUID is being reported as belonging to another, simply because it's been left behind from a previous display.

This has the potential to cause confusion of a source system record is displayed that doesn't belong to the EUID whose source system records are being examined.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click on the Duplicate Records Tab
  Enter Date Range: 29/10/2017 to 30/10/2017
2) Click on Search
  Should display 2 sets of duplicate Records
3) Click Compare Icon (0000000001 0000000002)

4) Click on view source on second duplicate ( 0000000001 )
  This should show the sources for 0000000001 (there are two transactions)

5) Click on the View History for the other record (0000000002)
  This will show the history record for 0000000002 but one of the view source from 0000000001 is still visible,




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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