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"Release Crew" Context Menu Action in Viewer Does Not Release Crew (Doc ID 2374653.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Utilities Network Management System - Version to [Release 1.12 to 2.3]
Oracle Network Management for Utilities - DMS - Version to [Release 1.12 to 2.3]
Information in this document applies to any platform.


On : version, Web Workspace

When a crew is dispatched to an event in the viewer, the Crew's context menu shows four options: Assign, Release Crew, Crew Info and Active Job Info.

The Release crew function does not function.

The Crew Info option gives information on the PREVIOUS crew that the Crew Info panel was activated on and not necessarily the correct crew.

The "Release Crew" option in the Viewer's Crew's Context menu should release the crew from its currently assigned job.

The issue can be reproduced at will with the following steps:
1. In Web Workspace, open and close a switch to create an incomplete job.
2. Assign a crew to the job
3. Put the crew on-site
4. Find the crew in the viewer
5. Right click on the crew and select the "Release Crew" option.
Nothing happens.




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