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Convergence login page gives a "404 not found" error, despite the Glassfish server being up and running (Doc ID 2374679.1)

Last updated on MARCH 23, 2018

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.

Symptoms

The Convergence login page does not load after a new Glassfish version was installed.

Glassfish and Messaging Server both appear to be running.

When trying to connect to the Convergence main page, the user receives a "404" error, which means "not found".

Likewise, trying to run any iwcadmin commands results in the following type error:

Changes

Installed a new version of Glassfish, in addition to the old version.

Cause

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