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P6 Team Member Login Error: "The Requested Page Was Either Not Found or You Do Not Have Access to It" and Team Member Log Error: "Fatal error: An Error Has Occured. SubSystemFacade Object Is Not Available for DB Id 1" (Doc ID 2374750.1)

Last updated on APRIL 02, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Team Member, the following error occurs:

The requested page was either not found or you do not have access to it.

In the WebAccessLogs the following error can be seen:


The issue can be reproduced at will with the following steps:
1. Login to P6 Team Member
2. Note error


Changes

 

Cause

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