SA Start Field Activity Creation Not Working
(Doc ID 2374810.1)
Last updated on SEPTEMBER 23, 2022
Applies to:Oracle Utilities Customer Care and Billing - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 2.6]
Oracle Utilities Framework - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 4.3]
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
MDM - Oracle Utilities Meter Data Management
CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
SOM - Oracle Utilities Service Order Management
FA - Field Activity
XSD - XML Schema Documentation
When attempting to trigger an outbound message to MDM/SOM for the Field Activity, the SA won't save and the FA is not created. Upon attempting to save and start the SA, the application just refreshes and returns to the users home page.
When attempting to manually create an FA, a popup window appears asking if you want to stay on the page or leave it.
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