Single Instance Shell Must Be Active When Create Shell Instance Error

(Doc ID 2374944.1)

Last updated on MARCH 16, 2018

Applies to:

Primavera Unifier - Version 15.2.0.0 to 16.2.0.0 [Release 15.2 to 16.2]
Primavera Unifier Cloud Service - Version 15.2.0.0 to 16.2.0.0 [Release 15.2 to 16.2]
Information in this document applies to any platform.

Symptoms

When creating new shell instance, users are unable to select the parent shell from Location picker.
Users receive the following error:

Single instance shell must be created and active

Cause

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