My Oracle Support Banner

ReSA Throws SALE_TENDER_REQ Error for Zero Sale Transactions (Doc ID 2375005.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Retail Sales Audit - Version 16.0.1 and later
Information in this document applies to any platform.


ReSA throws "Sale Transactions are required to have at least one Tender record (SALE_TENDER_REQ)" error for a zero sale (0.00 Retail) transaction.
But, since there is no payment required from the customer, a tender should not be required the Point of Service (POS).  Since ReSA requires one, you need to make up a tender that is not on the POS TLog, which leads to SOX compliance issues.

Steps to Reproduce:
1. Load and RTLOG with a Sale transaction type, with items at 0.00 retail
2. Do not have a tender on the RTLOG
3. When the RTLOG is loaded it will error saying a tender is required


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.