Grid Is Not Getting Loaded With Values In IE 11

(Doc ID 2375332.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


We have design the custom page and upon selecting a value from the result grid it's related data should be populated in other grid which is located in other data tab.
It was working fine up to IE8 browser version but our system is going to run on IE11 and surprisingly the grid which is present on other tab is not getting loaded with result for selected row.
We debugged using developer tools and found that page is getting stuck because of Base java script function "OUAF.createNS('ouaf.core')" and our custom [ages are not getting loaded but after clicking the "minimize dashboard" button we are able to see the values.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms