AutoVue Display "PDF Document Contains Unsupported Encryption"

(Doc ID 2375910.1)

Last updated on MARCH 29, 2018

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.0 and later
Oracle AutoVue 2D Professional - Version 21.0.0 and later
Information in this document applies to any platform.


AutoVue displays "PDF document contains unsupported encryption" when load a encrypted PDF file.

The encryption file is using "256-bit AES" and the version of PDF is "1.7 (Acrobat 8.x)".


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