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AutoVue Display "PDF Document Contains Unsupported Encryption" (Doc ID 2375910.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.0 and later
Oracle AutoVue 2D Professional - Version 21.0.0 and later
Information in this document applies to any platform.


AutoVue displays "PDF document contains unsupported encryption" when loading an encrypted PDF file.

The encryption file is using "256-bit AES" and the version of PDF is "1.7 (Acrobat 8.x)".


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