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Added Recipient Missing From Form When Promoted (Doc ID 2376287.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Oracle Documaker - Version 11.3 and later
Information in this document applies to any platform.

Symptoms

On : 11.3 version, Documaker Studio

ACTUAL BEHAVIOR
---------------
Recipient missing from .for.

We have one copy of a .for going to a certain recipient, but that recipient copy is not being produced when the policy is issued.

Created a new .for using the same .fap, renaming it slightly. Set it up with the identical recipients of the original .for and that recipient copy for the new .for is being produced when the policy is issued.


EXPECTED BEHAVIOR
-----------------------
Sshould be able to add and remove recipients from .for files.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add a copy of the .for for the new recipient.
2. View the output.
3. The newly added recipient does not appear.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the recipient file.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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