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Adding Tasks to Timesheet Fails With: "Failed Loading Projects For UserID" (Doc ID 2376623.1)

Last updated on MARCH 27, 2018

Applies to:

Primavera P6 Team Member - Version 16.2.8.0 to 16.2.12.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

When attempting to add tasks to timesheets, Team Member Web fails with the following errors:


ERRORS

1. On screen, the following error is displayed: "An error has occurred. Please contact your system administrator"
2. In the TeamMember Log, the following error is displayed:

          com.oracle.pgbu.rest.resources.timesheet.TimesheetResource handleException
          SEVERE: Failed loading projects for userId-currentuser


STEPS TO REPRODUCE

1. Login to Team Member Web
2. Open Timesheets
3. Click Actions --> Assign Tasks
4. Observe no project list shown, instead an error is displayed "An error has occurred. Please contact your system administrator"
5. Matching timestamp in Team Member log shows:
com.oracle.pgbu.rest.resources.timesheet.TimesheetResource handleException
SEVERE: Failed loading projects for userId-currentuser

Changes

 

Cause

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