Adding Tasks to Timesheet Fails With: "Failed Loading Projects For UserID"
(Doc ID 2376623.1)
Last updated on NOVEMBER 05, 2019
Applies to:
Primavera P6 Team Member - Version 16.2.8.0 to 16.2.12.0 [Release 16.2]Information in this document applies to any platform.
Symptoms
When attempting to add tasks to timesheets, Team Member Web fails with the following errors:
ERRORS
1. On screen, the following error is displayed: "An error has occurred. Please contact your system administrator"
2. In the TeamMember Log, the following error is displayed:
com.oracle.pgbu.rest.resources.timesheet.TimesheetResource handleException
SEVERE: Failed loading projects for userId-currentuser
STEPS TO REPRODUCE
1. Login to Team Member Web
2. Open Timesheets
3. Click Actions --> Assign Tasks
4. Observe no project list shown, instead an error is displayed "An error has occurred. Please contact your system administrator"
5. Matching timestamp in Team Member log shows:
com.oracle.pgbu.rest.resources.timesheet.TimesheetResource handleException
SEVERE: Failed loading projects for userId-currentuser
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |