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Closed Incidents Are Showing As EBS User Names As NULL (Doc ID 2376761.1)

Last updated on MARCH 21, 2018

Applies to:

Oracle Application Access Controls Governor - Version 8.6 and later
Information in this document applies to any platform.

Symptoms

On : 8.6 version, Application Access Contr. Gov.

ACTUAL BEHAVIOR
---------------
Closed Incidents are showing as EBS User Names as NULL

While reviewing the CLOSED incidents in AACG 8.6.6 application we are observing that the EBS User names are becoming blank.

EXPECTED BEHAVIOR
-----------------------
All the Incidents should display valid user names

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Result Management
2. Click on the Control Results Count
3. Generate the AIDE report

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to validate the incidents.

Cause

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