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Error 402000609 when Attempt to Generate PMDA E2B R3 Report. (Doc ID 2377041.1)

Last updated on MARCH 21, 2018

Applies to:

Oracle Argus Safety Japan - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

Not able to generate PMDA E2B R3 report. The following error message is received.

-- Error
エラー番号:402000609 詳細 Case 2018-002320 General error while creating ICSR report.
Unexpected error occurred in generating report header in ESM_PKG_NONDLP.GENERATE_REPORTHEADER.
Please check the Error_Log Table's error_id = 79256835 報告の詳細を参照してください。

-- Steps to reproduce
1. Create a case form.

2. Enter all PMDA R3 required fields.

3. Schedule and generate report to PMDA R3 reporting agency.

4. Click on DRAFT hyperlink and the above error is receive.


Cause

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