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Open Item Amount Calculated Incorrectly After Patch 27075568 (Doc ID 2377132.1)

Last updated on NOVEMBER 07, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


On : version, PY - Payment

Open Item Amount Calculated Incorrectly After Patch 27075568

After installing Patch 27075568 - PAYMENT CANCELLATION PERFORMANCE ISSUE (Patch), noticed that Overdue Process is NOT created by C1-ADMOV (Overdue Process Monitor) even for an account with open bills of non-zero amounts.
Upon further investigation, it looks like the calculation of the unpaid amount only considers Billed FTs that have a Match Event.
If you have an FT without a Match Event, the unpaid amount would return as zero (thus causing no Overdue Process to be created).
If you have an FT with a Match Event then the unpaid amount is calculated correctly. The fact that FTs without a Match Event are not considered in the Open Item amount appears to be an inconsistent change.


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