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Open Item Amount Calculated Incorrectly After Patch 27075568 (Doc ID 2377132.1)

Last updated on MARCH 30, 2018

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.0.0 version, PY - Payment

Open Item Amount Calculated Incorrectly After Patch 27075568

After installing Patch 27075568 - PAYMENT CANCELLATION PERFORMANCE ISSUE (Patch), noticed that Overdue Process is NOT created by C1-ADMOV (Overdue Process Monitor) even for an account with open bills of non-zero amounts.
Upon further investigation, it looks like the calculation of the unpaid amount only considers Billed FTs that have a Match Event.
If you have an FT without a Match Event, the unpaid amount would return as zero (thus causing no Overdue Process to be created).
If you have an FT with a Match Event then the unpaid amount is calculated correctly. The fact that FTs without a Match Event are not considered in the Open Item amount appears to be an inconsistent change.

Cause

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In this Document
Symptoms
Cause
Solution
References


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