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Messageserver does not start after cloning the environment (Doc ID 2377170.1)

Last updated on NOVEMBER 10, 2019

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 8.0.3 version, Install and Upgrade Issues

The message server does not start after cloning the environment from one server to another.

ERROR
-----------------------
The msg_trace_file.log is blank. A core dump is generated after starting the messageserver.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Followed standard cloning document. Use PortC utility to update the ports in the target environment. Use EncryptC utility to change the encryption strings.
2. Started services and noticed message server core dump. Note that FICServer and ICCServer are starting correctly.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot start the message server in the target environment.

Changes

 Cloned environment. It is verified that both the source and target servers are of the same OS version, the Oracle client version is also verified to be the same version in both environments. The user is able to connect to both schema using the sqlplus command.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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